Privacy Policy

Effective Date: August 1, 2026

This Privacy Policy explains how OCT'83 Private Limited ("we," "us," "our"), the company that owns and operates the JaaduGhar brand and the website jaadughar.world (the "Site"), collects, uses, discloses, and protects the personal data of visitors and customers ("you") when you use the Site or purchase our products.

This Policy is issued in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 along with the Digital Personal Data Protection Rules, 2025.

By using the Site, you agree to the collection and use of information as described in this Policy.

1. Who We Are

  • Brand: JaaduGhar
  • Legal Entity (Data Fiduciary): OCT'83 Private Limited
  • GSTIN: 07AAFCO0004Q1ZG
  • Registered Address: H.IN.KH.NO 293 S/F, Western Marg, Near Kher Singh Estate, Saidulajab, New Delhi, South Delhi, Delhi – 110030
  • Website: jaadughar.world
  • Contact: support@jaadughar.world

2. Information We Collect

a) Information you provide directly

  • Name, email address, phone number
  • Billing and shipping address
  • Order details and purchase history
  • Any information you submit through contact forms, account creation, or customer support communication

b) Information collected automatically

  • IP address, browser type, device type, and operating system
  • Pages viewed, time spent on Site, referring/exit pages
  • Cookies and similar tracking technologies (see Section 4)

c) Information from third parties

  • Payment confirmation and transaction status from our payment partner, GoKwik
  • Delivery and shipment status from our logistics partner, Shipdelight
  • Interaction data from advertising and analytics platforms (Meta, Google) when you engage with our ads or visit the Site via those channels

We do not collect more personal data than is necessary for the purposes described in this Policy.

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders, including payment processing and shipping
  • Communicate with you about your order, account, or customer support queries
  • Send marketing, promotional, or transactional communications via email, SMS, or WhatsApp (through KwikEngage), where you have provided consent
  • Improve the Site, our products, and customer experience
  • Run and measure advertising campaigns (via Meta Ads and Google Analytics)
  • Detect and prevent fraud, and comply with legal obligations

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies (including Meta Pixel and Google Analytics) to recognize your browser, remember preferences, measure Site performance, and serve relevant advertising. You can control or disable cookies through your browser settings; disabling cookies may affect Site functionality.

5. Sharing of Your Information

We share personal data only with parties who need it to operate the Site and fulfil orders:

PurposeParty
Website hosting and store platformShopify
Payment processingGoKwik
Order shipping and deliveryShipdelight
Advertising and audience measurementMeta, Google (Google Analytics)
Marketing communications (email/SMS/WhatsApp)KwikEngage

Each of these third parties processes data under their own privacy policies and terms. We do not sell your personal data to any third party.

We may also disclose information where required by law, regulation, or a valid legal request from a government authority.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including order fulfilment, accounting and tax record-keeping under applicable Indian law, and resolving disputes. Data no longer required for these purposes is deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

  • Access the personal data we hold about you
  • Request correction or updating of inaccurate or incomplete data
  • Request erasure of your personal data, subject to our legal retention obligations
  • Withdraw consent for processing at any time, where processing is based on consent
  • Register a grievance regarding the handling of your personal data

To exercise any of these rights, contact us at support@jaadughar.world.

9. Marketing Communications

If you have opted in to receive marketing communications via email, SMS, or WhatsApp, you may opt out at any time by using the unsubscribe link in our emails, replying STOP to SMS messages, or contacting support@jaadughar.world.

10. Children's Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us personal data, contact us and we will take steps to delete it.

11. Shipping and Data Scope

We currently ship only within India. Your order and shipping data is processed and stored within India, except where our advertising and analytics partners (Meta, Google) process data as part of their global infrastructure, subject to their own privacy and data-transfer practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Effective Date." Continued use of the Site after changes take effect constitutes acceptance of the revised Policy.

13. Grievance Redressal

For any privacy-related grievance, complaint, or query, you may contact:

OCT'83 Private Limited
Email: support@jaadughar.world
Registered Address: H.IN.KH.NO 293 S/F, Western Marg, Near Kher Singh Estate, Saidulajab, New Delhi, South Delhi, Delhi – 110030

We will address grievances in accordance with the timelines prescribed under applicable Indian law.

14. Governing Law and Jurisdiction

This Policy is governed by the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at Delhi, India.